Welcome to the IDUG Support Center

In order to optimize support requests and professionally serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.


Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.
If available, please use one of the email addresses assigned to your IDUG member profile!

Check Ticket Status

We provide archives and history of all your support requests complete with responses.


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